Terms of sale

Soundohm is an online mail-order shop for experimental, avant-garde and contemporary music. It is run by Nube S.r.l., single-member company, with registered office at Via Roma 35, 27026 Garlasco (PV), Italy, VAT no. IT02978460182, Companies Register of Cremona-Mantova-Pavia no. 02978460182, REA PV-330609, share capital €10,000 fully paid. Orders are prepared and shipped from Via Pastrengo 12, 20159 Milano, Italy. You can reach us at order@soundohm.com, or by certified email (PEC) at nube.srl@pec.it.

Orders

When you place an order you receive a confirmation email. If an item turns out not to be available, we write to you and refund it. Pre-ordered and upcoming items ship when they reach us.

Prices and payment

Prices are in euros. You can pay by card (processed by Stripe), with Apple Pay or Google Pay where your device supports them, or with PayPal. Shipping costs are shown before you pay. More about delivery is on the Shipping page.

Used and collectible items

Second-hand records and rare items are described with their condition. Please read the condition line before you buy.

Withdrawal and returns

If you buy as a consumer you can withdraw from your purchase within 14 days of receiving it. How it works is on the Returns page.

Your data

How we handle your data is explained on the Privacy page.

Law and disputes

These terms are governed by Italian law, without taking away the mandatory consumer rights you have in the country where you live. If something goes wrong, write to order@soundohm.com first.